Want to know a secret?
By George Luck - Friday, November 1, 2019
We've got a secret. We found a way to make shipping costs disappear. But how?
"Why is shipping to my country so expensive?"
It's a good question, and one we used to hear often. No one likes paying for shipping, not least us. We knew we had to improve the options we offered to you, our customers, but how? After almost two years of secretly working on a dramatic overhaul of our entire distribution network, this month, we finally announced free worldwide shipping.
So how did we do it?
Over the last two years, we scoured through a smörgåsbord of complex logistical solutions but it soon became clear that there was no option that would be reliable, trackable, and affordable.
UPS have long been an valued partner. So when we got a call asking if we would like to beta test a brand new shipping option that matched everything we had asked for, we jumped at the chance.
Through the hard work of our team, and a superhuman group of experts at UPS, we finally had what we needed: a shipping option that was reliable, trackable and really fast.
So how did we make it free for you? That's simple. We pay for it. Our ethos has always been that we want to run the magic shop that we always dreamed of. So, for us, it's far more important to give you an amazing shopping experience than it is to make a few dollars extra profit.
There you have it. Wherever you are in the world, you can now receive your package without having to pay a cent for shipping.
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