60 Firefighters and A Lot of Love

By Vanishing Inc. - Sunday, June 9, 2024


As you know, we suffered catastrophic loss at our warehouse with a fire that ripped through several warehouses in our area. It took 60 firefighters to contain the fire and everything at that warehouse is gone. Books turned to ash, props soaked from sprinklers and fire hoses, and computer systems melted to the ground. Nothing remains.

Vanishing Inc. Warehouse fire

When there’s nothing left, it’s easy to think that there’s no good to be found in situations like this. But there is. The outpouring of love from the magic community has been nothing short of inspiring. From customers emailing to offer to come help with the clean up to revered magicians offering to help out in other ways, to other magic publishers who have offered to give us copies of their books to sell, and to the 60 brave people who risked their own safety to put the fire out quickly and safely. Today has been a day to remember.

On a practical basis, we were able to activate our emergency plan. Our partners at Murphy’s Magic have been amazing, lending us warehouse space, computers, and shipping supplies. We have kept a supply of envelopes and boxes offsite for this exact reason, and we have been able to repurchase some of our best selling products from Murphy's and other magic stores that we have sold to in the past.

With that in mind, orders went out as usual on Friday, just hours after the fire. One customer emailed to say, “Even after a warehouse fire, you dispatched my order quicker than normal” and that gave us the biggest smile of the day.

Thank you for your support. This is going to take us a long time to rebuild, but we promise you that it’ll happen without too much interruption from the service we have promised. If it shows as in stock on the site, it will be dispatched within 24 hours. 

We prepared for this hoping it would never happen. We are stronger than this, and that is thanks to the community around us. Thank you. We’ll continue to keep you updated. 

Vanishing Inc. Warehouse fire


Reader comments:

Richard

Sunday, 09 June 2024 20:25 PM - Reply to this comment

Your optimism is magical in the face of such unimaginable devastation. I know you will rise from the ashes like the proverbial phoenix, better than ever — and given your pre-fire excellence, that's a VERY high bar.

Scott

Sunday, 09 June 2024 22:54 PM - Reply to this comment

We are here for as long as it takes to get fully up and running again. Let us know any other ways we can help. Scott Lebin

Karl

Monday, 10 June 2024 00:23 AM - Reply to this comment

Sorry to hear about the tragedy that your business has faced. I hope that you will be back to 100% in the fastest time possible.

Jim

Monday, 10 June 2024 01:54 AM - Reply to this comment

WOW

Ryan

Monday, 10 June 2024 11:49 AM - Reply to this comment

Absolutely gutted for you guys :(
Hopefully you can rebuild bigger and stronger than before

Greg

Monday, 10 June 2024 13:48 PM - Reply to this comment

I am glad no human life was hurt or lost. All the stuff that is lost is just stuff. You never see a hearse pulling a U-Haul. None of us are taking it with us. I know you will build a better mouse trap on this next adventure. I will continue buying from your company as that seems the best way to return to normal. IBM Pittsburgh was fun.
God Speed

Greg

Andrew

Monday, 10 June 2024 15:44 PM - Reply to this comment

In the wake of such devastation, I just received confirmation that all my items from 5 separate orders have just been shipped out as one combined order - how is that even possible? You are all amazing and continue to have my ongoing admiration & support.

Bud

Wednesday, 12 June 2024 02:18 AM - Reply to this comment

Josh, Andy, and team:
I’m so sorry to hear about the devastating fire at your warehouse. The image on this post hurts my heart. I heard about the fire on Erudite Magic (GREAT channel, BTW) over the weekend. In the last decade or so (not sure how long) you've become THE preeminent magic publisher (to my mind) and you're responsible for at least half of my humble but treasured magic library. I can only imagine how challenging and non-stop your business is when things are running smoothly. It's hard to imagine the challenges you're facing as you rebuild your inventory.
All my best! To paraphrase Spock: "Recover soon an prosper ..."

Matt

Friday, 14 June 2024 00:44 AM - Reply to this comment

This is absolutely heartbreaking! We just saw the email today and were surprised when our order right after the fire came just as quickly as usual! We hope you can rebuild better and stronger!

Paul B.

Friday, 14 June 2024 15:59 PM - Reply to this comment

Oh man…this is really sad news. You guys have done a terrific job and, I’m certain, will rebuild and refurbish. I’m browsing downloads today and will definitely be picking one up. Hang in there, you’ve got an entire community behind you.

John

Saturday, 15 June 2024 04:40 AM - Reply to this comment

Andy, Josh and Team....I am really sorry to hear this news. A few years back my house burned down in a wildfire. I lost all my magic. I contacted you and you were kind enough to add a credit to my account for downloads to help me "rebuild" my losses. I am still thankful for that kindness. I will remember you in my prayers as well as ordering all those "wishlist" items I have been on the fence over! John

Erico

Monday, 17 June 2024 14:31 PM - Reply to this comment

To the whole VanishinINC team, i believe you can get back up stronger and way way better. I was heart broken after learning about the incident, i'm glad everyone is safe. J
ust want to say thank you for being part of my book collection i look forward to build and add more books from your business, PS no body can touch your worldwide free shipping! Thanks

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